The General Data Protection Regulation (“GDPR“), which entered into force on 25 May 2018, and the Swiss Federal Law on Data Protection (“nLPD“) aim to ensure that the processing of personal data of natural persons takes place in a way that respects rights, fundamental freedoms and the dignity of individuals, with particular reference to privacy and personal identity. ReleWant SA (the “Data Controller“), pay particular attention to how personal information is used and shared and it is therefore important to inform you of the privacy policy adopted.
The processing of personal data means their collection, recording, organization, storage, processing, modification, selection, extraction, comparison, use, communication, deletion, distribution, interconnection and any other operation useful to the performance of the specific service required (the “Service“).
1. Personal data we collect
1.1 Personal data means information or indications that directly or indirectly identify a person, whether natural or legal.
Personal data deserving special protection shall include information on religious, philosophical or political opinions or activities, the private sphere, mental or physical state and on crimes committed, the relevant penalties imposed and the measures taken.
The Data Controller may collect the following categories of common personal data for the purposes described in this policy:
1.2 The Website uses cookies, as described in more detail in the Cookie Policy.
1.3 The Site does not request/collect/process personal data deserving of special protection, since it is merely informative in nature. You are therefore advised not to transmit such unsolicited information through the Site and related resources.
2. Purpose of processing
2.1 The Personal Data provided by you when registering on the Site, or otherwise acquired in the course of activities carried out by us, may be processed for purposes related to the provision of the Service and to respond to requests from you forwarded to ReleWant SA (for example: sending information material, being contacted or for a demo or a commercial offer, etc.). You can object to the sending of e-mails at any time.
2.2 The Personal Data you provide may also be processed to ensure the online security of the website and to comply with applicable laws, regulations, court orders, government and law enforcement requests, to investigate security and privacy incidents and to manage any customer disputes.
2.3 Your Personal Data may also be used for profiling purposes, through the use of cookies and subject to your consent. The acceptance of the use of cookies is given at the beginning by clicking on “Accept consent for cookies” and closing the banner, as better explained in the Cookie Policy.
3. Methods of treatment
Your Personal Data is collected by the subjects indicated in clause 6 of this Privacy Policy and its processing takes place through manual and automated, computerized and telematic tools, with logics strictly related to the purposes described above and, however, in order to guarantee the security and confidentiality of the Personal Data.
4. Legal basis for processing personal data
Pursuant to art. 6 of Reg. EU 679/2016 and art.6 nLPD, the Data Controller processes your personal data within the applicable legal framework.
Where required, and depending on the purpose of the processing activity, the processing of your personal data may be based on one of the following reasons:
The provision of such personal data is optional, but failure to provide them may result in the impossibility of obtaining what is requested.
It is understood that the legitimate interest of the data controller will be taken into account provided that this is not outweighed by your legitimate interests in privacy and data protection.
5. Categories of subjects to whom the Personal Data may be disclosed
In case of necessity, the Personal Data collected by the Site, pursuant to clause 2, may be communicated to companies that carry out activities closely related and instrumental to the provision of the requested service.
In addition, such Personal Data may be transferred to companies affiliated with ReleWant SA or to third parties located in the Swiss Confederation and/or within the European Union.
6. Titolare del trattamento e Incaricati
Data controller refers to the natural or legal person, public authority, service or other body that, individually or together with others, determines the purposes and means of processing personal data; where the purposes and means of processing are determined by European Union and Member State law, the controller or the specific criteria applicable to his appointment may be established by European Union and Member States law.
6.1 The data controller is ReleWant SA with registered office in Via A. Ramelli 5, 6900 Lugano (Switzerland).
6.2 The Data Controller has appointed its own employees and collaborators in charge of processing the data.
6.3 Data subjects may exercise their rights against the Controller.
7. Diritti degli interessati
7.1 You have the right, at any time, to obtain from the Data Controller confirmation that a processing of Personal Data concerning you is or is not in progress, to know the origin, purposes and methods of processing; you also have the right to request its update, the rectification, integration, deletion, transformation into anonymous form, blocking of data processed in violation of law, including those no longer necessary to pursue the purposes for which they were collected and/ or subsequently processed.
7.2 You have the right to object, in whole or in part, for legitimate reasons to the processing of your Personal Data, even if relevant to the purpose of the collection, as well as the processing of your Personal Data for the purposes of commercial information or sending advertising material or direct sales or for the performance of market research or commercial communication.
7.3 You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit such data to another controller.
7.4 To exercise your rights, please write to the dedicated e-mail address: privacy@relewant.com
7.5 Please note that you also have the right to lodge a complaint with the competent supervisory authority.
8. Period of processing of Personal Data
Your Personal Data will be kept in paper and/or electronic/computer/optical format for the time strictly necessary to fulfill the purposes indicated in clause 2, in compliance with applicable laws and/or contractual relationship.
ReleWant SA has defined the specific duration of Personal Data storage for each type of Personal Data collected.
At the end of these periods, ReleWant SA will permanently delete your Personal Data.
9. Amendments
The Owner reserves the right to modify, update, add or remove parts of this Privacy Policy at its own discretion and at any time.
Before using the Site or related resources (e-mail, etc.), it is therefore the user’s responsibility to check the content of the current policy. In order to facilitate this verification, the information will contain the date of update.
10. Contact
For any information or request regarding this Privacy Policy, please contact us at the e-mail address: privacy@relewant.com
Last updated: 12 February 2025
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